Fineshot › Support
Support
Fineshot is a screenshot editor for iPhone and iPad. Use it to add arrows, highlights, and zoom callouts, cover private details, and add device frames and backgrounds.
Email support@fineshot.app. Please include your iOS version and, if it helps, a screenshot of the problem. Fineshot has no account system, so there is nothing to log in to.
Learn Fineshot
From your first arrow to reusable styles and faster workflows. Browse short, practical guides for the whole app, or open Learn Fineshot in the app to try an editable practice example.
Explore the guideCommon questions
What is Fineshot?
Fineshot is a screenshot editor for iPhone and iPad. You can add arrows, text, highlights, and numbered steps, magnify small text, cover private details, and put the screenshot in a device frame on a background. It is free to download, with an optional one-time Pro purchase. There is no account and no subscription.
How do I hide personal information in a screenshot on iPhone?
Open the screenshot in Fineshot, tap Tools, then Scan. Fineshot lists the emails, phone numbers, names, addresses, card and account numbers, passwords, links, and QR codes it finds on your device. Choose which to cover and tap Redact. Scan can miss small, stylized, or handwritten text, so cover anything else with Tools → Redact. See Check a screenshot before you share it.
Is blurring a screenshot enough to hide text?
Not always. Blur and Pixelate can sometimes be made readable again. For anything private, use Black Out, which covers the text with a solid box. Scan always uses Black Out for QR codes and barcodes, because a blurred code can still scan.
How do I put a screenshot in an iPhone frame?
In the editor, open Background → Layout and tap a frame under Device. Fineshot has iPhone, iPad, and MacBook frames in 19 finishes, and suggests the likely device when it recognizes the screenshot’s size. See Frame it in a device.
How do I try Fineshot without importing anything?
Open Learn Fineshot from the library and choose a practice example. You can try the real editing tools, reset the example, or keep a copy in your library. You can also find Learn Fineshot in Settings.
How do I send a screenshot to Fineshot from another app?
Tap Share in any app that shows an image, then choose Fineshot from the share sheet. If Fineshot isn't listed, scroll the app row to the end, tap More, and enable it. The editor opens directly and returns you to the original app when you close it.
Where are my edits saved?
Every image you open becomes a project in your library on your device, with the original preserved. Reopen a project to keep editing. Exporting, saving to Photos, or sharing produces a separate finished file and leaves the project editable.
What does Fineshot Pro include?
Pro is a one-time purchase, not a subscription. It unlocks every wallpaper collection, removes the Fineshot branding from exports, and raises the limits on saved templates, brand profiles, and custom export sizes. The Nature collection, 26 gradients, and 12 starter wallpapers are included free.
I bought Pro on another device. How do I restore it?
Open Settings (the gear button on the library screen), choose Unlock Fineshot Pro, and tap Restore Purchases. You must be signed in to the same Apple Account you used to buy it.
Does Fineshot upload my images anywhere?
Fineshot processes your images and recognizes text on your device. It does not upload your images to a Fineshot server. Purchases and restores use Apple's App Store services, and files leave the app when you choose to export or share them. See the privacy policy.
Can Fineshot record my screen or capture scrolling pages?
Not in this version. Fineshot edits screenshots and images you already have. To stitch two to eight screenshots together, open the + menu in the library and choose Stitch Screenshots. You can also share multiple screenshots to Fineshot from another app.
How does automatic redaction work?
Tap Tools, then Scan (also available in the Redact options). Fineshot scans on your device and suggests details to cover. Review the suggestions and choose which to apply; nothing is changed until you confirm. Use solid covers for sensitive information. Detection can miss things, so look over the image before sharing. A finished export and an editable project are different: the project retains its original image.
Something isn't working.
Force-quit and reopen the app first. If it keeps happening, go to Settings → Share diagnostics and email us the file. It contains version and performance information only, never your images.